ibs4d Platform Privacy Notice
This page describes what we collect when you use ibs4d and how we keep that data protected. We at ibs4d are committed to handling your personal information with care, transparency, and respect for your privacy rights. Our policy applies to all users of our platform, regardless of location or device.
We process your data only for purposes directly related to account management, payment processing, regulatory compliance, and service delivery. We do not sell your information to third parties. Our services are available only where local law permits, and users are responsible for verifying that their access and use of ibs4d comply with their own jurisdiction's law.
What we collect on ibs4d
We collect information you provide directly when you open an account on ibs4d. This includes your name, email address, phone number, date of birth, and residential address. During account verification, we request identity documents such as a national ID card or passport, and we may ask for proof of address (utility bill, bank statement). We also collect payment information — bank account details, e-wallet identifiers for DANA, e-wallet, mobile banking, and local payment — to process deposits and withdrawals.
When you use our platform, we automatically collect technical data: your IP address, device type, browser version, operating system, and pages you visit. We use cookies and similar tracking technologies to remember your preferences, maintain your session, and understand how you interact with ibs4d. We also log your account activity — login times, game selections, deposit and withdrawal requests — to detect fraud and ensure compliance with our terms.
If you contact our support team via live chat, email, or in-app help, we retain your messages and any attachments you send. We may also collect information about your location (city level, such as Jakarta, Surabaya, or Bandung) to comply with regional regulations and to tailor our service offerings.
How we use your data
We use your personal information to verify your identity, open and manage your account on ibs4d, and process your deposits and withdrawals. Your data helps us comply with anti-money-laundering regulations and know-your-customer (KYC) requirements. We also use it to detect and prevent fraud, unauthorized access, and misuse of our platform.
We analyze your activity on ibs4d to improve our service — for example, to understand which games (live blackjack, roulette, Dragon Tiger, or slots like Aviator and Sweet Bonanza) are most popular, or to identify technical issues. We may send you service updates, security alerts, and information about account changes via email or SMS. We do not send marketing emails unless you have opted in.
Our support team uses your data to respond to your inquiries and resolve disputes. We may also use aggregated, anonymized data for statistical analysis and to report on platform performance — never in a way that identifies you personally.
Your data on ibs4d is encrypted
We use industry-standard encryption (TLS 1.2+) to protect your data in transit. Your password is hashed and never stored in plain text. We recommend enabling two-factor authentication on your ibs4d account for additional security.
Third-party processors and data transfers
We share your data with payment processors (banks, e-wallet providers like online payment, e-wallet, mobile banking, and local payment, and online payment networks) to complete your transactions. We also work with identity verification services to confirm your KYC documents. These processors are bound by confidentiality agreements and may only use your data for the purposes we specify.
Our servers may sit outside your jurisdiction. By using ibs4d, you consent to your data being transferred to and processed in countries where we operate. We apply the same data protection standards regardless of server location.
We do not disclose your personal information to law enforcement or government agencies unless required by law. If we receive a legal request, we will notify you unless prohibited by law.
Your rights and choices
You have the right to access, correct, or delete your personal data on ibs4d. You can update your account information in your profile settings. If you wish to request a copy of all data we hold about you, or to request deletion, contact our support team via live chat or email.
You can opt out of non-essential communications (such as service announcements about new games or seasonal promotions during Idul Fitri or Nyepi) by adjusting your notification preferences. You can also disable non-essential cookies in your browser settings, though this may affect your experience on ibs4d.
If you believe we have mishandled your data, you have the right to lodge a complaint with your local data protection authority.
Cookies and tracking
We use cookies to store your session token, remember your language preference, and track your activity on ibs4d for security and analytics purposes. Essential cookies are necessary for the platform to function; optional cookies help us understand user behavior. You can manage cookie preferences in your browser settings.
We do not use cookies to track you across other websites. Third-party analytics services (such as Google Analytics) may place cookies on your device; you can opt out via their privacy controls.
Data retention
We retain your account data for as long as your account is active and for a reasonable period afterward to comply with legal and regulatory obligations. Transaction records are kept for at least five years. Support chat logs are retained for two years. If you close your account on ibs4d, we will delete your personal data within 30 days, except where we are required by law to retain it.
Aggregated, anonymized data (such as the number of users who played Dragon Tiger during Liga 1 matches) may be retained indefinitely.
Contact and updates
If you have questions about our privacy practices on ibs4d, contact our support team via live chat, email, or in-app help. We will respond to privacy inquiries within 14 days. We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or a prominent notice on ibs4d.
This notice was last updated in 2024. By continuing to use ibs4d, you accept our privacy practices as described here.